Processing a Refund
Refunds can be processed for payments made using a single card.
Note: Refunds are not available for split payments (multiple cards) or transactions that include a combination of cash and card.
Step 1: Bring the refund to POS using the standard refund process.
Step 2: Click Finish Sale.
Step 3: Select EFT Card as the payment type for the refund.
Note: The client’s card does not need to be present for the refund.
Step 4: Click Confirm to process the refund.